domestic

New to Heating Oil

New to heating oil

If you’ve just moved into a new house that has an oil boiler it can be a confusing time. This could be the first time that you’ve been off mains Gas. Speak to one of our team for help and advice regarding heating oil.

What is Heating Oil?
Most oil-fired boilers and cookers are fuelled by kerosene (also known as heating oil and burning oil.) If you are unsure which type of oil your heating system or cooker uses, please speak to one of our team or send us an enquiry?

What do I need to know before ordering?
• Tank capacity. If you know the capacity of your heating oil tank we can then make sure we have enough fuel on the truck to fill your tank. You can work this out by taking the measurements of a metal tank or by locating the model number on a plastic tank.
• You should make sure that your boiler and tank are regularly serviced by a qualified engineer. If any maintenance is required we can arrange for our boiler team to visit before ordering your heating oil.

What is the VAT rate for heating oil

VAT is charged at 5% for domestic heating oil.

How will my order take to arrive

Standard delivery is within 10 working days. We do offer quicker deliveries and emergency same day deliveries are available.

Is there a discount for larger orders?
The larger the quantity the cheaper it is to purchase. Smaller quantities do attract a higher price per litre. For example ordering 500 litres at a time puts the cost up to you and to us.

How can I pay you for my heating oil delivery?
We offer a range of payment methods to suit all of our customers:
• Pay over the phone by Debit or Credit card. Charges are applied to payments made by credit card. There is no charge for debit card payments.

• Book your order online and pay securely by Debit or Credit card. Charges are applied to payments made by credit cards. There is no charge for debit card payments.

•Tank saver. Our Monthly payment plan. Spread the cost of heating your home across the year. Just deposit from as little as £40 a month into our tank saver scheme. Then when you need oil just give us a call to arrange a delivery. We also give priority deliveries to our Tank saver users.